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Welcome to the Elite Screens Europe GmbH website TERMS AND CONDITIONS FOR End USERS. These Terms and Conditions apply to the use of this website at www.elitescreens.eu. By accessing this website and/or placing an order, you agree to be bound by these terms and conditions.

Using this website indicates that you accept these terms regardless of whether or not you choose to register with us or oder from us. If you do not accept these terms, do not use this website.

The www.elitescreens.eu  website is operated by:
Elite Screens Europe GmbH, a company registered in Germany, whose registered office is at Rudolf-Diesel-Straße 32, 24558 Henstedt-Ulzburg, Deutschland
Our VAT registration number isDE 258551118.

Our contact details are as follows:

Trading address:        
Rudolf-Diesel-Straße 32,

24558 Henstedt-Ulzburg,


General email: shop@elitescreens.eu
Telefon: +49 (0) 41018589003 

CEO: Erik Schuldt

1. Scope

The following terms and conditions apply to all orders via our online shop by consumers and entrepreneurs.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

These terms and conditions also apply to future business relationships with entrepreneurs, without us having to refer to them again. If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby contradicted; they only become part of the contract if we have expressly agreed to this.

2. Contractual partner, conclusion of contract

The purchase contract is concluded with Elite Screens Europe GmbH.

By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained in the ordering process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order, you will receive another confirmation by e-mail.

A binding contract can also be formed beforehand as follows:

If you have chosen the PayPal payment method, the contract is concluded at the time you confirm the payment instruction to PayPal.
The language available for the conclusion of the contract is German.

We save the text of the contract and send you the order data and our terms and conditions by email. You can also view and download the General Terms and Conditions here on this page at any time. You can view your past orders in our customer login.

3. Terms of Delivery
Shipping costs are added to the stated product prices. You can find out more about the amount of shipping costs in the offers.

We only deliver by mail. Unfortunately, a self collection of the product is not possible.

We do not deliver to packing stations.

4. Payment
The following payment methods are available in our shop:

Credit card:

After you have chosen credit card as your payment method, please click on "Buy". You will then be redirected to a secure page where you can select your credit card type. Finally, the correct credit card details must be entered and the payment must be confirmed. Your card will be charged after your order is complete.


PayPal Plus:

After the order confirmation, you will be redirected to PayPal. Log in there and make the payment. To be able to pay with PayPal, you need a PayPal account. There are no further fees for you.


Instant bank transfer:

Sofortüberweisung is the direct transfer method of Payment Network AG. With immediate transfer, the respective amount is transferred from your online banking account to our account while the order is being placed. After completing the immediate transfer, we will immediately receive a confirmation that the transfer has been carried out in real time. In this way, goods can be dispatched from the warehouse immediately and you will receive the ordered products faster.


Klarna installment purchase

Klarna offers a flexible installment purchase. All purchases that you make in installments with Klarna are collected on a clear monthly statement. 


Payment by invoice:

In cooperation with Klarna and Paypal, we offer you purchase on account as a payment option. When paying with Klarna, you do not have to enter any account details and you only pay when you have received the goods. Delivery to a delivery address that differs from the billing address is not possible. We ask for your understanding.

When purchasing on account with Klarna, you always receive the goods first and you have a payment period of 14 days from the dispatch of the goods. Further information can be found here and Klarna's complete terms and conditions for purchase on account can be found here.


Klarna checks and evaluates the data provided by the customer and, if there is a legitimate reason, compares the data with other companies and credit agencies (credit check). If the customer's creditworthiness is not given, Klarna AB can refuse the customer Klarna's payment methods and must point out alternative payment options. Your personal data will be collected and processed in accordance with the data protection act and will not be passed on to third parties for advertising purposes. To learn more about Klarna Privacy Policy.



5. Right of Withdrawal
Consumers are entitled to the statutory right of cancellation as described in the cancellation policy. Entrepreneurs are not granted a voluntary right of withdrawal.

6. Retention of Title
The goods remain our property until full payment.

The following also applies to entrepreneurs: We reserve title to the goods until all claims from an ongoing business relationship have been settled in full. You may resell the reserved goods in the ordinary course of business; You assign all claims arising from this resale to us in advance - regardless of whether the reserved goods are combined or mixed with a new item - in the amount of the invoice amount, and we accept this assignment. You remain authorized to collect the claims, but we may also collect claims ourselves if you do not meet your payment obligations.

7. Damage in transit
The following applies to entrepreneurs: The risk of accidental loss and accidental deterioration passes to you as soon as we have delivered the item to the freight forwarder, the carrier or the person or institution otherwise responsible for carrying out the shipment. The obligation to examine and give notice of defects regulated in Section 377 of the German Commercial Code (HGB) applies to merchants. If you omit the notification regulated there, the goods are deemed to have been approved, unless there is a defect that was not recognizable during the inspection. This does not apply if we have fraudulently concealed a defect.


8. Warranty and Guarantees

Unless otherwise expressly agreed below, the statutory right to liability for defects shall apply.

For consumers, the limitation period for claims for defects in used items is one year from delivery of the goods.

For entrepreneurs, the limitation period for claims for defects is one year from the transfer of risk; the statutory limitation periods for the right of recourse according to § 478 BGB remain unaffected.

With regard to entrepreneurs, only our own information and the product descriptions of the manufacturer that were included in the contract apply as an agreement on the quality of the goods; We assume no liability for public statements by the manufacturer or other advertising statements.

If the delivered item is defective, we initially provide a guarantee to entrepreneurs, at our discretion, by eliminating the defect (repair) or by delivering a defect-free item (replacement delivery).

The above restrictions and shortening of deadlines do not apply to claims based on damage caused by us, our legal representatives or vicarious agents

in the event of injury to life, limb or health
in the event of intentional or grossly negligent breach of duty or fraudulent intent
in the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations)
as part of a guarantee promise, if agreed
as far as the area of ​​application of the Product Liability Act is open.
Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.

9. Liability
We are always fully liable for claims based on damage caused by us, our legal representatives or vicarious agents

in the event of injury to life, limb or health
in the event of intentional or grossly negligent breach of duty
for guarantee promises, if agreed
as far as the area of ​​application of the Product Liability Act is open.
In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and the observance of which the contractual partner may regularly rely on (cardinal obligations) due to slight negligence on the part of us, our legal representatives or vicarious agents, liability is limited to the damage foreseeable at the time the contract was concluded limited, the occurrence of which must typically be expected.

For the rest, claims for damages are excluded.

10. Final Provisions
If you are an entrepreneur, then German law applies to the exclusion of the UN Sales Convention.

If you are a merchant within the meaning of the Commercial Code, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our place of business.

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