Delivery

DELIVERY

Please note that the non-binding shipping costs are calculated at check-out.

Your shipment will be shipped by UPS, TNT, GEL and Voigt (DHL freight). Large packages by courier. We deliver to the following countries: Germany, Latvia, Austria, Belgium, Denmark, Estonia, Finland, France, Greece, Great Britain (only up to a package length of 2.30m), Ireland, Italy, Croatia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Bulgaria, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary.

SHIPPING TIME

The standard delivery time is within Germany is 2-3 working days. we ship our products with DHL, UPS and TNT. Since projection screens are mostly bulky goods, it might take a bit longer than a regular delivery time. Please note that delivery to a Packstation is not possible.

Please note that international shipments may also deviate from the regular delivery time due to several transhipments and stop points.

SHIPPING COST

The shipping costs per package depend on the weight and length and are automatically displayed at the checkout for the selected items.

The indication of the shipping costs is non-binding. Additional costs such as island surcharges or similar may apply.

SHIPMENT TRACKING

If you have successfully purchased an item from Elite Screens Europe GmbH, you will automatically receive a link to your purchased item. You will also receive the tracking number of your purchased item once the shipment has been handed over to the carrier. This may take a few days (3-4 days). You can track the progress of your order online in the login area of ​​the website.

RECEIPT OF DELIVERY

Please note that for security reasons, an adult must be present at the delivery address to accept the package.

Currently, Elite Screens Europe GmbH can only accept verified shipping addresses in Europe. Please note that Elite Screens Europe GmbH does not ship to PO boxes, APO/FPO addresses or hotels.

VAT-FREE DELIVERY TO THIRD COUNTRIES

The invoice is initially created including sales tax and must also be paid as such. After the goods have been shipped abroad and proof of shipment based on customs documents, we will issue a new invoice without sales tax. Shipping to a German delivery address in connection with a VAT refund is not possible. In addition to the confirmed customs documents (original), we also need your bank details with IBAN and BIC as well as a copy of your identity card with a visible residential address abroad. You can send the required documents by e-mail to the following address:

Shop@elitescreens.eu

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We might change, add or remove some payment or delivery methods from our online shops without prior notice.